Returns Policy:

In order to make a return you must contact Customer Service within 15 days of receipt to receive a return authorization number. In order to return a product for full refund, the product must be returned in the original packaging unopened. Products that have been opened are not refundable.

Damaged products?

If you receive a product that was damaged in shipping, contact customer service.

Note: It is your responsibility to ensure that the package(s) you receive are in good condition i.e. no damages are visible on the outside of the package(s).

Should you observe physical damage to a package or if you suspect that the content of a package may be damaged you should reject the package. Always make a note as appropriate, indicating the reason for rejection or reservation, on the receiving document before you accept or reject a package.

Customer Service:

Phone: (650)742-7855
Email: kim@nailware.com